How do I mark my cart sold?
Tap It sold in any email we have sent about your cart, or tap Mark it sold on your carts page. Either way it takes one tap.
From an email (no sign-in)
- Open the email we sent when your cart went on the site, or the one we send three days before it ends.
- Under When it sells or Already sold it?, tap the link.
- You will see "Done — your cart is marked sold." That is all.
The link opens a page with one button, Yes, it sold. Tap it once and it is marked sold. Opening the link on its own never marks anything — some email programs check every link before you see it, and a cart must never be marked sold by a program.
Tapping the link a second time does nothing more. It just says it is done.
From your carts page
- Go to your carts and sign in with your email.
- Tap Mark it sold under the cart.
- Tap Yes, it is sold.
What happens next
- Your cart stays in its place on the site for 10 days, with SOLD across its photo, so people can see it went.
- Nobody can contact you about it. The message form comes off its page.
- After 10 days it leaves the list of carts on its own. You do not have to do anything.
- If it was a featured cart, its featured spot goes to the next seller straight away.
The sale fell through — can I undo it?
Yes. Go to your carts, tap Undo sold under the cart, and tap Yes, put it back on sale. It goes back where it was, and buyers can message you again. If you cannot sign in, reply to any email we have sent you and we will put it back for you.
If the link says something went wrong
- "That link did not work." Part of the link may have been cut off by your email app. Mark it sold from your carts instead.
- "That cart is not on the site at the moment." It had already ended or been taken down, so there is nothing to mark.
- "That did not go through." Nothing has changed. Tap the link once more.
- "That one is not marked sold, so there is nothing to undo." It is already back on sale — nothing to do.
Still stuck?
Reply to any email we have sent you and it comes straight to us. We can mark it sold for you.